Prepare one clear item record before you order

1. Start with the exact source

Save the full item link, the date you checked it and the option you intend to choose. Keep a short description in your own words so you can recognise the item if a title changes. If the source groups multiple products, record the particular version rather than just the page title.

Use the CSSBuy spreadsheet as a research record, with unresolved questions clearly marked. A missing detail belongs on that question list; it is not a reason to invent an answer.

2. Resolve fit and variants before payment

Record colour, size, quantity and any version or length option. For clothing, compare defined measurements with an item you already wear. For bags or accessories, measure the object or feature that determines use. Save the relevant chart and its measuring method.

Check product-specific conditions and whether the option can be returned. Keep the evidence and the date together. A familiar marketplace name does not establish that every seller or product has identical terms.

3. Keep the two spending decisions visible

CSSBuy describes paying for the item and Chinese local delivery before purchase, then international shipping later. Keep those as separate planning rows. Add any other applicable charge only when you have a reliable amount or current account information.

Do not treat a seller's item price as a complete delivered cost. Before committing, prepare destination, weight and dimensions for the shipping-cost worksheet; leave unknown values labelled as unknown.

4. Review the warehouse evidence

When your account shows a received item and photographs, match the item and selected options first. Then compare the visible details that matter to your decision. If a measurement or image is missing, ask a focused question using the QC checklist.

Record what was actually observed separately from the seller's statement. An unresolved concern should remain visible when you decide whether to proceed, request clarification or discuss an available return.

5. Prepare the parcel and preserve the records

Confirm the destination details, selected items, packaging needs and the current route conditions in your CSSBuy account. Review the current quote and applicable terms before making a shipment decision. Keep the order reference separate from the parcel reference so a later question reaches the correct record.

Example only: if you research a medium blue hoodie, save 'blue / M' alongside its chart and questions. When photos appear, compare that same variant. Do not switch silently to a similar listing because its photograph looks close.

• Before purchase: source, variant, measurements, questions and current terms.
• Before shipping: item evidence, destination, packaging and route conditions.
• After each decision: date, relevant reference and any unresolved issue.

Common questions